As the Client Relations and Business Development Assistant, I’ve been associated with Studio DB for almost two years. I was basically raised in a small town in the Far North where career options were limited, which prompted me to move to Auckland after graduating from college about 10 years ago, and I've been here ever since.
My role here is to build strong relationships with our clients and to truly earn their trust. I basically approach them with an open mindset so that I can understand my clients' goals and be associated with them for the long term. Taking care of mutually beneficial relationships between our customers and the company is my priority. I try to form relationships that are created in a stable environment of trust, which would result in the continued growth of both the customer and our organization.
Here, I am the assistant to five Client Relations and Business Development Executives. Some of my daily responsibilities include, but are not limited to, running team meetings, calendar management, and the preparation of sales documentation such as capability statements, proposals, agreements, etc., in layman's terms. I can say I am the glue that holds the team together to ensure they actually do what they promise or commit to!
The most rewarding aspect of my role is being there to see the projects through to completion! I am involved right from the very start, when the project first comes through our door, right to the very end, so after all the efforts that go through for the completion of the project, and finally when I attend the completed project photoshoot and create the final case studies, I feel complete. Beyond all this, the customer satisfaction and positive feedback for each project make me want to do more.